2019下半年信息系统项目管理师考试已结束，编程学习网小编为大家整理了2019下半年信息系统项目管理师上午综合知识真题八部分，供大家参考。
71、()seeks to perform root cause investigation as to what is leading identified trends.
A、Problem management
B、Incident management
C、Change management
D、Knowledge management
72、()provides guidance for the development and improvement of capabilities for introducing new and changed service into supported environment.
A、Service strategy
B、Service transition
C、Service design
D、Service operation
73、( )is the process of managing procurement relationships , monitoring contract performance, and making changes and corrections as appropriate,and closing out contracts.
A、Control Procurements
B、Conduct Procurements
C、plan Procurements management
D、Procurements strategy
74、The( )is a hierarchical decomposition of the total scope of work to be Carried out by the project team to accomplish the project objectives and create the required deliverables.
A、project scope statement
B、work package
C、WBS
D、project scope plan
75、Risk( )acknowledge the existence of a threat，but no proactive action is taken 。
A、avoidance
B、transfer
C、mitigate
D、acceptance
